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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Austin

June 11, 2025

5  out of  5
rating by John Austin
"I’m a new customer, so far everything is fine."
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craig mcgill

June 11, 2025

5  out of  5
rating by craig mcgill
"Alwc was great and had all my insurance needs done in seconds!!!"
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Erika Besley

June 9, 2025

2  out of  5
rating by Erika Besley
"Unreliable. Each time I’ve called, the agent (and it has been multiple) has failed to do what they said (such as cancel a policy or change it) until I catch it on the next bill and call back to get it corrected. This has happened to me 3-4 times in the time I’ve had insurance through them. Additionally, no one on the phone is able to tell me a thing about my bill. I would highly recommend looking for a different agent or company. I am extremely dissatisfied with their service."
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Jan Miller

May 30, 2025

5  out of  5
rating by Jan Miller
"We have used State Farm for many years. They have always took care of our insurance needs very quickly and professionally. I highly recommend Paul Harris."
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Tanicea Craig

May 20, 2025

5  out of  5
rating by Tanicea Craig
"Alec is a highly knowledgeable and skilled State Farm agent whom I would definitely recommend."
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Argenis Valencia

May 9, 2025

5  out of  5
rating by Argenis Valencia
"Very helpful and fast service"
We responded:
"Thank you for your review! "
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Diane Hands

April 25, 2025

5  out of  5
rating by Diane Hands
"Alec Taylor is awesome."
We responded:
"Thanks! We appreciate the 5 star review! If you need anything from Paul Harris State Farm we are here to help!"
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Joseph Moore

April 24, 2025

5  out of  5
rating by Joseph Moore
"Alec is the very best at providing detailed information to make you safe and feel appreciated… would recommend him over any other insurance agents for sure"
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Debi Tribbey

April 11, 2025

5  out of  5
rating by Debi Tribbey
"Highly recommend. Alec was a tremendous help. State Farm has been a part of our family for over 35 years! Couldn’t imagine being with any other company."
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Chris D Venable

March 6, 2025

5  out of  5
rating by Chris D Venable
"Had a real good experience alec waas very helpful"
We responded:
"Thanks Chris! "
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Bill Dover

February 5, 2025

1  out of  5
rating by Bill Dover
"My first review was very good. When I had an accident service was terrible. It was not my fault in accident but still State Farm.. I called Harris for assistance with problems with the Shelton body shop. Its been 3 months and many excuses. When calling Harris office , I found out they were friends, Harris and Shelton body shop). They made excuses for the body shop. I pay Harris over $8200 dollars a year for insurance. I cancelled my policies with him and hope he realized that he is supposed to help his customers not body shops."
We responded:
"Thanks, Bill, for your review. If you need any assistance, feel free to reach out to us here at Paul Harris State Farm"
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Earkley Frazier

January 21, 2025

5  out of  5
rating by Earkley Frazier
"Excellent Service, highly recommend"
We responded:
"Thank you so much for the 5 star review!!! We appreciate you here at Paul Harris State Farm!!"
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Carl Chapman

December 24, 2024

5  out of  5
rating by Carl Chapman
"Alec did a good job helping me with my paperwork. All the staff working up Paul Harris' State Farm Agency are always helping me and answering my questions. They, including Alec, have always been polite & helpful. So tks."
We responded:
"I am glad Alec was able to help you! We appreciate your business and if there is anything we can do to help do not hesitate to call Paul Harris State Farm"
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Prashant Patel

December 10, 2024

5  out of  5
rating by Prashant Patel
"Alec is always a pleasure to work with and goes the extra mile for you"
We responded:
"Thank you! Boss man for the review! We appreciate your business here at Paul Harris State Farm!"
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Carl Chapman

September 16, 2024

5  out of  5
rating by Carl Chapman
"Alec made everything easy and stress free."
We responded:
"Thank you for your review Carl. We appreciate your business here at Paul Harris State Farm."
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Kevin Dowd

July 31, 2024

5  out of  5
rating by Kevin Dowd
"Just dealt with this agency and Alec in particular. Outstanding service, quick and easy to change insurance companies. If you haven't tried, you'll never know that you can get a better rate and better service with state farm. If you can, deal with Alec. Best agent I've ever talked to."
We responded:
"Thank you Kevin for the review! We appreciate your business here at Paul Harris State Farm Agency and glad Alec was able to make your switch a pleasant experience."
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Paula Youngblood

July 8, 2024

5  out of  5
rating by Paula Youngblood
"I've been in customer service my whole life. Now that I'm retired customer service is more important than ever. The service has been delivered with kindness and respect . I like State Farm because NO DOWN PAYMENT and AUTO PAY is not required. Thank you for excellent customer service employees of Paul Harris."
We responded:
"Thank you for your review! We appreciate your business here at Paul Harris State Farm Agency. Please let us know if you have any questions?"
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Steve Campbell

June 11, 2024

5  out of  5
rating by Steve Campbell
"Great experience with Alex, very helpful and saved us a lot of money on our car insurance!!"
We responded:
"Thank you for the review! Glad we could help! "
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Frances Mason

May 10, 2024

5  out of  5
rating by Frances Mason
"Great service. Friendly agents. My rate was $160.00 with ALF. I inquired why and the girl told me inflation was making it go up almost double that number. Called State Farm and my rate went down almost half that. What a relief."
We responded:
"Glad we could help! Thank you for the review! Tell your friends!"
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Richard Mills

May 9, 2024

5  out of  5
rating by Richard Mills
"Been using them for years. Great folks to deal with."
We responded:
"Thank you, Richard! We appreciate your business! "
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Stinson Smith

March 18, 2024

5  out of  5
rating by Stinson Smith
"Best experience with all my insurance. For 46 years"
We responded:
"Thank you, Stinson! We appreciate your business and your families! "
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Ayesha Mejia

March 13, 2024

5  out of  5
rating by Ayesha Mejia
"Great service, answered all my questions and was quick to respond."
We responded:
"Thank you for the review!"
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William Roberts

March 7, 2024

4  out of  5
rating by William Roberts
"Easy to get what you need for ur car or house. Friendly staff"
We responded:
"Thank you for the review! We appreciate your business!"
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Vicki Norris

February 28, 2024

5  out of  5
rating by Vicki Norris
"Everything is good. Kind people"
We responded:
"Glad to hear! Thank you for the review! Let us know if you need anything here at Paul Harris State Farm."
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Bethani Whitaker

February 23, 2024

5  out of  5
rating by Bethani Whitaker
"Alec was an excellent agent! He helped me with all of my questions and concerns even got me a much better rate than what I was paying with additional coverage compared to the insurance company I was using! Most definitely recommend him for any of your insurance needs! Happy to now be insured with State Farm!"
We responded:
"Thank you for the 5 stars!!! We like Alec to here at Paul Harris State Farm Agency! Call if we can be of assistance!"